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    Job offer: Business Support Assistant - WFP

    Job offer: Business Support Assistant - WFP
    Organization: UN WFP - World Food Programme
    Location: Yaoundé (Cameroon)
    Grade: Administrative Services and Support - Generally no need for Higher Education - Administrative support
    Occupational Groups:Operations and Administrations
    Administrative support
    Sustainable trade and development
    Sustainable Business Development
    Closing Date: 2020-01-31

    Terms of Reference

    Post Title: Business Support Assistant

    Location: Yaoundé

    Duration: 12 months

    Contract Type: Service Contract sc5

    WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

    Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

    To deliver a wide range of business support processes and activities for a specific professional area of work, to facilitate effective service delivery.

    KEY ACCOUNTABILITIES (not all-inclusive, within delegated authority):

    Under the direct supervision of the Finance Associate, the incumbent will be responsible for the following duties:
    • Collate information for inclusion in reports, documents and correspondence, to support the effective work of other staff.
    • Respond to standard queries and provide timely and accurate guidance.
    • Process and manage routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources
    • Manage and maintain records and databases, to ensure information is organised and readily available for staff.
    • Maintain relationships with a range of individuals through provision of business support to assist in information sharing and service delivery to staff.
    • Proof-read reports, documentation, correspondence, etc., making changes in line with established guidelines where appropriate.
    • Contribute to improvement of business procedures and processes.
    • Collect and perform basic analysis of data to contribute to quality business information management.
    • Provide guidance to junior colleagues in performing their duties.
    • Perform any other related duty as may be required by WFP Management.
    4Ps Core Organizational Capabilities:
    • Make our mission visible in everyday actions
    • Articulates how own unit’s responsibilities will serve WFP’s mission.
    Look for ways to strengthen people's skills
    • Trains junior teammates on new skills and capabilities.
    Create an inclusive culture
    • Seeks opportunities to work with people from different backgrounds.
    Be a coach & provide constructive feedback
    • Serves as a peer coach for colleagues in same area of work.
    Create an “I will”/” We will” spirit
    • Tracks progress toward goals and shares this information on a regular basis with supervisor.
    Encourage innovation & creative solutions
    • Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
    Focus on getting results
    • Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
    Make commitments and make good on commitments
    • Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
    Be Decisive
    • Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

    Connect and share across WFP units
    • Suggests opportunities for partnering with other units to supervisor.
    Build strong external partnerships
    • Identifies opportunities to work with colleagues and partners in the field towards common goals.
    Be politically agile & adaptable
    • Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
    Be clear about the value WFP brings to partnerships
    • Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.
    Capability Name :Description of the behaviour expected for the proficiency level

    Internal Controls & Compliance :Demonstrates basic knowledge of internal controls, risk management, and monitoring mechanisms and their applicability to WFP's critical activities.

    Performance Budgeting, Analysis & Reporting :Demonstrates participation in business planning efforts by developing basic project-level budgets and forecasts, incorporating information from various sources as appropriate to monitor KPIs.

    Resource Management :Demonstrates ability to track and compile reports on HQ and Field staffing and resource usage on a project-level basis.

    Financial Mgmt. & Accounting Principles :Applies knowledge of financial and accounting principles and practices to ensure compliance with WFP policies, applicable procedures and accounting standards.

    Supply Chain and Operations Knowledge :Demonstrates basic understanding of WFP programme, implementation, and supply chain principles (including project modalities & structures).

    Educational Requirements:
    Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.

    Working Languages:
    Fluency (level C) in English and good working knowledge of French.

    Desired experience for entry into the role:
    • Five or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.
    Knowledge & Skills:
    • Knowledge of specialised common business practices and methods gained through relevant technical training and experience.
    • Ability to develop and maintain relationships with a range of individuals in order to provide a high-quality support service.
    • Ability to carry out basic data analysis and independently rectify problems requiring attention.
    • Ability to monitor and record financial transactions.
    • Good communication skills required to give and receive information and work with a variety of individuals.
    • Ability to maintain confidentiality.
    Female applicants are especially encouraged to apply.
    Deadline for applications: 31/01/2020

    Apply here

    WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.
    No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
    We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
    Before applying, please make sure that you have read the requirements for the position and that you qualify.
    Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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